Evidence Over Attestation
“If a system requires the person to adapt to the machine's idiosyncrasies, the architecture has failed, however elegant it is inside.”
Elegance inside the system is not a customer outcome, and an architecture is only finished when the person using it does not have to adapt to it.
More lines from the same part
- “The decisive skill was not being the foremost expert in any one of them. It was knowing precisely which hat the next hour required.”
- “A lazy question multiplied across ten autonomous sessions yields ten confident wrong answers, delivered to customers at machine speed.”
- “Real innovation is the deliberate constraint that makes machine speed trustworthy for a customer who will never read the code.”
- “Excellence with agents is not a talent and not a toolset. It is a syllabus of twelve disciplines that a CEO can name, hire for, and inspect.”