Evidence Over Attestation
“That is why the question for every CEO is no longer which tools to buy. It is which people to trust with them.”
The purchase decision is easy now; the people decision is where the outcome is decided.
More lines from the same part
- “Dashboards flash green. Automated attestations proclaim every test passed. Roadmaps accelerate by quarters.”
- “A customer relying on the saved copy would have been arguing from a document that could not defend itself.”
- “Ignorance is rarely total. It is usually three missing pieces in a picture that otherwise looks complete.”
- “On one recorded day, five systems reported green and were wrong, and every one of them would have reached a customer.”