Evidence Over Attestation
“On one recorded day, five systems reported green and were wrong, and every one of them would have reached a customer.”
The day the essay is built on is a record, not an anecdote, and each of the five failures carries a lesson a board can act on.
More lines from the same part
- “That is why the question for every CEO is no longer which tools to buy. It is which people to trust with them.”
- “The bug could not happen to the developer. It could not happen to the agent. It could only happen to the first human stranger.”
- “Speed allows an executive to ship a capability in an afternoon. It does not make that capability worthy of a customer's trust.”
- “Dashboards flash green. Automated attestations proclaim every test passed. Roadmaps accelerate by quarters.”