Evidence Over Attestation
“The highest-leverage act in an agentic company is not the fix. It is the question that proves the obvious story wrong before a customer pays for it.”
The fix is cheap now; the question that makes the fix unnecessary, or aims it correctly, is the expensive part, and it is the leader's to ask.
More lines from the same part
- “Efficiency is doing things right, effectiveness is doing the right things. Agents made efficiency nearly free, which makes effectiveness the entire job.”
- “Excellence with agents is not a talent and not a toolset. It is a syllabus of twelve disciplines that a CEO can name, hire for, and inspect.”
- “An institutional lesson is only real when it has been converted into an automated check that fails the build if violated. Everything else is a meeting minute.”
- “A lazy question multiplied across ten autonomous sessions yields ten confident wrong answers, delivered to customers at machine speed.”