Evidence Over Attestation
“The willingness to say "not done" to a colleague, a partner, or a machine that has already said "done" three times.”
Saying not done to a machine that has said done three times is the executive courage of the intelligence era.
More lines from the same part
- “"Done" in your organization comes with an external artifact, not a status message: the fetch, the timing, the diff.”
- “If an agent defines its own acceptance criteria, it will certify its own flaws, and so will a team that is allowed to.”
- “Nobody in the room is embarrassed to ask "how many," and the person who asks is thanked rather than tolerated.”
- “Make courteous failures loud. A silent fallback converts your problem into your customer's discovery.”