Evidence Over Attestation
“The service was not dead. It was busy answering a customer's question on the one thread that also had to answer the health check.”
What looks dead is often busy, and the difference between the two is a question a competent person asks in a minute.
More lines from the same part
- “Ignorance did not disappear. It concentrated into a single, high-stakes bottleneck: the judgment of the human holding the reins.”
- “The bug could not happen to the developer. It could not happen to the agent. It could only happen to the first human stranger.”
- “Speed allows an executive to ship a capability in an afternoon. It does not make that capability worthy of a customer's trust.”
- “In the era of autonomous agents, a green light is no longer proof of health. It is a claim made by an entity incapable of feeling doubt.”