Evidence Over Attestation
“An agent answers the question it is given. A leader's value is in choosing the question.”
A leader's value has moved from having answers to choosing questions, because the agents supply the answers to whatever is asked.
More lines from the same part
- “The people you want are proudest of the features that made the product safer and quieter.”
- “Your leadership calendars show deliberate pauses, deferred actions and cancelled projects.”
- “Excellence is judged at the customer's fingertip, by a person who owes you nothing.”
- “The machine can do the arithmetic but only competence knows what the number means.”