Evidence Over Attestation
“Walk through the last time a system they were responsible for reported success and was wrong. Listen for whether they found it or a customer did.”
One question in an interview reveals whether a candidate finds their own failures or lets customers find them.
More lines from the same part
- “The people who understand the problem can now build the solution, and a CEO's job is to find them, trust them, and hold them to proof.”
- “Are teams measuring agent success by generated volume, such as lines of code, automated summaries and closed tickets, or by verified outcomes for customers?”
- “The machines have brought the speed. It is time for human leadership to bring the standard, and the people who can hold it.”
- “That wait is over, on one condition, and it is the condition most of the people building with agents today are skipping.”