Evidence Over Attestation
“To measure while the failure is happening, not after the system has cleaned up.”
Measuring after the system has recovered proves recovery works, not that the failure is understood.
More lines from the same part
- “On the recorded day that pause took a minute and saved an evening, three times.”
- “A rescue path is a courtesy to the customer only if someone is told it fired.”
- “Count before you conclude. The obvious narrative is a hypothesis, never a finding.”
- “The people you want feel physically uncomfortable typing "done" without it.”